The CARtime network of car service and repair services has 38 branches nationwide. From time, our branches require experienced Sales advisors/Workshop Managers, to fulfil the following requirements:
Security:
– Ensure that all doors and windows are closed when locking up.
– Security system must be activated.
– Respond to the alarm if phoned by the security company.
– Take immediate steps to ensure that the premises are safe if the workshop is burgled.

Customers:
– Book in the customer’s car and/or supervise receptionists to book in cars and more importantly establish a relationship with your client.
– Test drive the car before handing over to the mechanic and enter all defects on the job card.
– After the mechanic has checked the car, double check yourself. Then complete a quote for all the extra work and contact the customer for authorisation.
– If the car will not be ready as promised, contact the client in good time.
– Test drive the car and ensure that all the work authorised has been completed before handing it to the customer.
– When the customer collects the car explain what work was carried out. Explain in detail the consequences of all work not authorised by the client.
– Comebacks are a priority. Deal with that complaint immediately and come to an agreement with the client as soon as possible.
– Ensure that no car leaves the premises without payment.
– All cash must be locked away in the safe immediately.
– Only use new or reconditioned parts.
– Strongly recommend only ordering parts from CARtime approved list of suppliers.
– Never make a temporary repair to help a customer because of time or cost.

Workshop:
– Actively manage mechanics, fitters, and cleaners
– Allocate work to workshop employees and control and monitor productivity.
– Ensure that mechanics find and report every fault found on every car.
– Ensure that parts arrive on time.
– Ensure that the mechanics comply with their “Mechanics Check List and Duties”.
– Ensure that all staff complete their daily Productivity Report.
– Ensure that all work is carried out safely.
– Ensure that all parts supplied to mechanics are fitted. (All old parts must be put into a refuse bag and placed in the client’s vehicle)
– Ensure that employees comply with the CARtime Disciplinary
– Check cleanliness of workshop and tools.
– Check that all vehicles are cleaned before handed over to the client.
– Make sure that the workshop does not run out of consumables and oil.
– Write down the progress of each car that is staying over.
– Supervise all complicated repairs.
– Diagnose problems.
– Make sure that all cars and parts that are subcontracted out e.g., gearbox, CV Joints, Electrical jobs etc. Go out on time and are back on time.
– Institute a fool proof written control of parts to be returned to suppliers (daily).
– Ensure that all cars going out on the day are finished by 16h00.
– No cars to be brought into the workshop without a completed job card, signed by the customer.

Reception:
– Supervise the receptionist’s duties (See job profile)
– Ensure that all control systems that are in place are strictly upheld.
– Take responsibility for discipline and time keeping.

Customer Payments:
– Ensure that all payments are strictly in accordance with the payment policy in this manual.

Driver:
– Supervise the activities of the driver and ensure that the delivery and collection of parts is carried out efficiently. Monitor the transportation of clients.
– The driver must have a logbook and must reconcile the petrol costs.

Financial Requirements:
– CARtime expects a minimum monthly turnover.
– Managers must take a proactive role to generate new business.
Staff Requirements:
– Oversee all staffing.
– Conducting and managing disciplinary processes from warning letters to firing.
– Identify staff requirements and advise owner.
– Handle staff grievances and understand Basic Conditions of Employments.
– Manage staff workflows.
– Manage casual staff (flyer guys), sign on, check sign out and payment of wages. Policy and if not issue the individual/s with the appropriate warning.

Working hours:
– Monday to Friday: 07h00 to 17h30
– Saturdays: 08h00 to 13h00

General:
– The four most important aspects of the manager’s responsibilities are:
1. Achieving the financial goals set out by the owner.
2. Payment control
3. Excellent workmanship (NO COMEBACKS)
4. Building strong and lasting relationships with both clients and fellow colleagues.

Disclaimer:
1. If you meet these requirements, kindly submit you CV, qualification (if you have one), and ID.
2. Should there be a position available in the area you wish to work, we will contact you and arrange an interview.
3. This advert does not in any manner provide any offer of employment in any form whatsoever, neither does it confirm you will be contacted for the position you have applied for.
4. This advert does not guarantee you of employment should a position you have applied for become available.
5. CARtime may retain your CV and details to contact you, should a position become available. CARtime will not share you details with any other person, apart from a prospective employer within the group of companies.